Office IT and Administration
The Office IT and Administration Department provides courses in
- IT for the business/office user – we offer a wide range of IT courses to help business and office users make the most of all the most commonly used office software applications. Our programmes range from beginners’ level to advanced
- secretarial and administration skills – our courses cover the full range of skills that office workers need in order to make an important contribution to the smooth and efficient running of an organisation. They range from beginners to advanced courses and many are accredited by industry recognised awarding bodies, such as OCR, Edexcel and Pitman. An extensive range of short courses is also available throughout the year
- customer service and call handling – our courses will ensure you are equipped with the up-to-date skills necessary to deliver a superior customer experience and increase customer loyalty and retention
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