Awarding body
City and Guilds of London Institute (CG)
What's the MCSA - IT Professionals (ICT Systems Support) course about?
This course provides a broad knowledge of hardware and operating system technologies and includes practical experience of installation, configuration, diagnostics, preventive maintenance and basic networking. The Microsoft Certified Systems Administrator (MCSA) certification will enhance your career prospects by ensuring that you have the skills to successfully manage and troubleshoot system environments running on the Microsoft Windows operating system.
The course covers the following:
- Customer support
- Network and operating system essentials
- Implementing Microsoft Windows stations and servers
- Installing, configuring, and administering
- Managing a Microsoft Windows network environment
The course is assessed by online examination and via a practical demonstration/assignment.
What will I be able to do after I've completed this course?
On successful completion of the course there are further opportunities for study at level 4 or above, including, the Microsoft qualification, CCNP, CCSP or a foundation degree in computers or security. The course could also lead to career opportunities as a business analyst, computer hardware engineer, computer network engineer, project manager or systems analyst.
What qualifications or experience do I need to do this course?
Applicants should possess a recognised level 2 qualification in computer maintenance or networking.
Which qualification will I be awarded if I successfully complete the MCSA - IT Professionals (ICT Systems Support) course?
Students will be awarded the Advanced Diploma for IT Professionals (ICT Systems Support) at Level 3 by City & Guilds and a certification from Cisco as an additional bonus. Candidates will be able to take their CompTIA Server+ exams internally at our campus with reduced costing to exams.