IT Practitioners (ICT Systems Support)

Qualification type

Diploma

Awarding body

City and Guilds of London Institute (CG)

Location

Openshaw Campus

Attendance

Part time (evening)

As the definition of full time and part time can vary from course to course, please check with the tutor as to the exact number of hours study each week this course will entail.

What's the IT Practitioners (ICT Systems Support) course about?

The course provides a broad knowledge of hardware and operating system technologies and includes practical experience of installation, configuration, diagnostics, preventive maintenance and basic networking. Designed with the needs of employers in mind, the qualification offers candidates the chance to take vendor specific certification (CISCO and CompTIA). The course is delivered through lectures and workshops. It is designed to be a practical course which develops problem solving skills.

You must complete the following units: - Customer support - Cisco IT Essentials 1 (CompTIA A+ Essentials) - Installation of Software, configuration and troubleshooting - Installation of Hardware, configuration and troubleshooting

Assessment is through portfolio based practical tasks for some units. The Cisco IT Essentials 1 and CompTIA A+ units are assessed through electronic online tests.

What will I be able to do after I've completed this course?

The shift in working practices towards computer-based information systems has led to a demand for people competent in computer repair, maintenance and installation. When you have completed this course you can also go onto study for the City & Guilds Level 3 Advanced Diploma for IT Professionals (ICT Systems Support). The course could also lead to career opportunities as a computer hardware engineer, computer operator, computer service technician, IT technical sales specialist, IT trainer, network manager or systems analyst.

How do I apply?

For further information or to apply for a course, contact our Course Enquiry Team on FREECALL 0800 068 8585 or email enquiries@themanchestercollege.ac.uk.

You can also apply on line for this course

What qualifications or experience do I need to do this course?

Applicants should hold a recognised level 1 qualification in computer maintenance or networking.

Which qualification will I be awarded if I successfully complete the IT Practitioners (ICT Systems Support) course?

Upon successful completion of four units you will be awarded the City & Guilds Diploma for IT Practitioners (ICT Systems Support) at Level 2. You will also have the opportunity to gain vendor accreditation from Cisco or CompTIA alongside this qualification.

Price (for guidance only)

£1017.00

The fee for this course is approximate and subject to change. The price includes tuition and materials fees (where applicable), but excludes any exam or registration fees (where applicable). The actual amount you pay may also be affected by your age and personal circumstances. For further details please visit our fees section.

Hours per week

8

As the definition of full time and part time can vary from course to course, please check with the tutor as to the exact number of hours study each week this course will entail.

Weeks per year

40

Course length

1 Year(s)

Level

2

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