Managing Conflict in the Workplace

Qualification type: Short Course Location:
St John's Centre
Subject area:
Business and Professional
Level: n/a
Course Code: CR4749-01 Leaflet Number: 1064
Awarding body: Generic award - no awarding body (NONE)
in
Awarding body: 
Generic award - no awarding body (NONE)
Qualification type: 
Short Course
Level: 
n/a
Subject area: 
Business and Professional
Location: 
St John's Centre

What's the Managing Conflict in the Workplace course about?

According to Charles Handy, a large proportion of any manager's time is spent on trying to resolve different forms of conflict. There can be conflict between teams; between individuals; between team members and their customers or suppliers; between individuals or teams and the organisation. The managers' first responsibility is to create a workplace where conflict is unlikely to arise and disagreements are resolved before they turn into conflict, but they must also be able to deal with conflict should it arise.

By the end of the course, participants will be able to:
- Identify potential causes of conflict
- Recognise potential or actual bullying and/or harassment
- Recognise stages in the development of conflict
- Use a range of techniques to resolve or minimise conflict
- Understand how to create a positive, harmonious working culture

Our courses incorporate the best of experiential teaching and learning methods, including participatory exercises, games and activities to keep you energised, engaged and informed throughout the day.

What will I be able to do after I've completed this course?

We offer a range of management courses from ILM awards and certificates to foundation degrees and the Professional Diploma in Management Studies. We also have an extensive range of short courses for managers and professionals to complement this course.

What qualifications or experience do I need to do this course?

This course is aimed at team leaders or managers who wish to maintain harmony in their team.

Which qualification will I be awarded if I successfully complete the Managing Conflict in the Workplace course?

This course does not lead to any formal qualifications.

Attendance

Short course

Course length

1 Day(s)

Hours per week

7

As the definition of full time and part time can vary from course to course, please check with the tutor as to the exact number of hours study each week this course will entail.

Price (for guidance only)

£150.00

The fee for this course is approximate and subject to change.The price includes tuition and materials fees (where applicable), but excludes any exam or registration fees (where applicable). The actual amount you pay may also be affected by your age and personal circumstances. For further details please visit our fees section.

How do I apply?

For further information or to apply for a course, contact our Course Enquiry Team on FREECALL 0800 068 8585 or email enquiries@themanchestercollege.ac.uk.

You can also apply on line for the Managing Conflict in the Workplace course.

Please note, the course information on this website is provided as a reference guide only and is subject to change. It is therefore important that you check all course details, including location, timetable, fee, etc, at enrolment as the college operates a no refund policy.